No surprises.
No scope creep.
Every project follows the same four steps. You'll always know where we are, what comes next, and what you're getting at the end.
The four steps
- Free · 15 minutes
Discovery
A short, free call where we find out what's eating your time and whether we can help.
No sales pitch. We'll ask about your current process, your tools, and what you wish was different. By the end, you'll have an honest view of whether automation is the right answer, and if so, roughly what that looks like.
If we're not the right fit, we'll say so. There's no obligation to proceed.
Book your discovery call →What happens
- 15-minute video or phone call
- We map your current process
- Honest assessment of what AI can fix
- Initial thoughts on approach and tools
What you get
- A clear picture of what's possible
- No obligation to proceed
- A follow-up summary of what we discussed
Duration
15 minutes
Free, no commitment
- 2 to 3 days
Design
We turn the discovery call into a written proposal with scope, approach, timeline, and price.
The proposal is specific, not vague. You'll know exactly what we're building, what tools we're using, and what the handover looks like. If anything needs adjusting, we revise it before starting.
We don't start building until both sides are happy with the scope. This isn't bureaucracy. It's the difference between a project that runs smoothly and one that drags.
What happens
- Written proposal (scope, approach, tools)
- Fixed price, no surprises later
- One revision round if needed
- Clear go/no-go decision point
What you get
- Signed-off scope document
- Confirmed timeline and delivery date
- Clarity on what you're paying for
Duration
2 to 3 days
After discovery call
- 5 to 14 days
Build
We build. You'll see progress within days, not a final reveal after two weeks of silence.
We work in short cycles. Depending on the project, you'll typically see a working draft within 3 to 5 days. This gives you something real to react to, not a wireframe or a deck.
Edge cases are handled before delivery. Testing is part of the build, not an afterthought. If something doesn't work as expected, we fix it before you see it.
What happens
- Build in short cycles with check-ins
- Testing with real data
- Edge case handling and error states
- Quality check before handover
What you get
- Working system, not a prototype
- Tested against your actual use cases
- Review draft before final delivery
Duration
5 to 14 days
Depends on complexity
- 30 to 60 days support
Handover
You own it. We make sure you know how to run it, adjust it, and expand it yourself.
Every project ends with written documentation and a walkthrough. You'll finish with a system you understand, not a black box that breaks the moment we stop being involved.
There's always a support window after delivery (30 days minimum). If something breaks or behaves unexpectedly in real use, we fix it. If you want to add something that wasn't in the original scope, we quote it separately and keep it clean.
What happens
- Deployment to your environment
- Training walkthrough (video or live)
- Written documentation
- 30-day support window minimum
What you get
- Full ownership of the system
- Confidence to maintain it yourself
- A point of contact if things go sideways
Duration
30 to 60 days
Post-delivery support
Things people ask before starting
Do I need to know exactly what I want?
No. The discovery call is specifically designed for situations where you know something isn't working but you're not sure what to do about it. We'll help you figure it out.
What if the project grows in scope?
Everything is agreed in the scope document before we start. If you want to add something later, we quote it separately. No surprises on the invoice.
How much involvement do I need?
The discovery call takes 15 minutes. The design review is usually a 30-minute read-through. The handover walkthrough is an hour. Total time commitment: well under a day across the whole project.
What if I'm not happy with the result?
We do a review draft before final delivery. If something's off, we fix it. That's included. By the time we deliver, you'll have seen it working and had a chance to raise questions.
Can I hire you on retainer?
Yes, for the right projects. Get in touch and we'll discuss what that looks like. Retainers work well for ongoing research pipelines or clients who want regular system improvements.
How do I pay?
50% on project start, 50% on delivery. Invoice via bank transfer. For larger projects, milestone-based payments are available. We'll include the schedule in the proposal.
Ready to start?
Book your free 15-minute discovery call. No commitment, no pitch. Just a conversation about what you're dealing with and whether we can help.